New South Wales false alarm fees & waivers
Everything you need to know about false alarm charges in NSW — fees, deadlines, legislation, and how to get charges waived.
False alarm charges in NSW
How false alarm charges work
FRNSW charges building owners via their Automatic Fire Alarm Service Provider (AFASP). The AFASP invoices the building owner, who then has 180 days from the invoice date to apply for a waiver through their AFASP using the FARMS online system.
When charges don't apply
Fee details: Per chargeable false alarm, excl. GST
First alarm in any 60-day period is not charged. Only one alarm per system charged within any 24-hour period. Alarms caused by storms or events beyond the owner's control are not charged.
Waiver criteria
- Leniency not correctly applied
- Alarm beyond control of customer
- Goodwill — unforeseeable and unlikely to recur (once per 5 years)
- Alarm equipment repaired or replaced
- Detector replaced with a different type
- Detector replaced or relocated
- Practices changed at premises
- Incorrect alarm code transmitted
- Written agreement with FRNSW for false alarm reduction
- Rectification work conducted
Automated waiver applications for NSW
Magnifire detects false alarms in real time, tracks your 180 days deadline, and generates a professional waiver letter citing Fire and Rescue NSW Act 1989 — ready for you to review and submit.
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Tracks the 180-day deadline from the moment the alarm event is detected - AI letter references the specific FRNSW Guideline No. 4 criteria
- Highlights real-time monitoring as evidence of proactive compliance
- Groups alarms within leniency windows to identify events that shouldn't have been charged
Explore other jurisdictions
Magnifire supports all 8 Australian states and territories with state-specific waiver automation.
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