State Guide

Australian Capital Territory false alarm fees & waivers

Everything you need to know about false alarm charges in ACT: fees, deadlines, legislation, and how to get charges waived.

False alarm charges in ACT

Fee
$400-$2,000
Waiver Deadline
180 days
Authority
ACT Fire & Rescue
Legislation
Emergencies Act 2004 (ACT) s 201, Fire Safety Guideline FSG-23 v2.0
Submission
Through your AFANP (equivalent to NSW's AFASP)
Appeal Window
30 days

How false alarm charges work

The ACT's FSG-23 (v2.0, November 2025) sets out a process modelled on FRNSW's. Building owners apply through their AFANP (the ACT equivalent of NSW's AFASP) against six published waiver criteria. The deadline is 180 days from the invoice, and a rejected application can be appealed within 30 days of the rejection.

When charges don't apply

Fee details: Two-tier charging: $2,000 where the building/alarm owner is responsible, $400 where a residential occupant is responsible

The ACT process closely mirrors NSW's, but applies a longer 90-day leniency period (vs NSW's 60 days): the first false alarm in any 90-day period is not charged. A 24-hour leniency also applies. One exception: alarms attributed to poor building maintenance are charged from the first activation.

Waiver criteria

  • False alarm beyond control of customer
  • Alarm equipment repaired or replaced to reduce false alarms
  • Detector replaced with different type to reduce false alarms
  • Detector replaced or relocated to reduce false alarms
  • Practices changed at protected premises to reduce false alarms
  • Written agreement exists with ACTF&R

Automated waiver applications for ACT

Magnifire detects false alarms in real time, tracks your 180 days deadline, and generates a professional waiver letter citing Emergencies Act 2004 (ACT) s 201, ready for you to review and submit.

  • AI letter follows the FSG-23 criteria framework for the ACT
  • Tracks the 180-day deadline
  • Applies the 90-day leniency window specific to ACT
  • Tracks the 30-day appeal window if an application is rejected
Waiver Application
AI Draft
False Alarm 12 Mar 2024
Zone 3 · Smoke Detector L2
Cause: Contractor dust generation
$1,656 NSW Fee
To: Fire & Rescue NSW
Re: Application for Waiver of False Alarm Fee
Dear Commander,
Under Section 43 of the Fire and Rescue NSW
Act 1989, we respectfully submit this application
for waiver of the false alarm attendance fee of
$1,656 for our premises at 42 Kent Street, Sydney.
The alarm was caused by contractor dust during
Deadline: 164 days remaining

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